Shipping & Returns
Our policies for your convenience
Shipping Policy
**Shipping Policy**
We strive to deliver your orders promptly and in perfect condition.
**Delivery Time:** - Standard Delivery: 5-7 business days - Express Delivery: 2-3 business days (additional charges apply)
**Shipping Charges:** - Free shipping on orders above ₹500 - ₹50 shipping charge for orders below ₹500
**Delivery Areas:** We deliver across India. For remote locations, delivery may take additional 2-3 days.
**Order Tracking:** Once your order is shipped, you will receive tracking details via SMS and email.
Returns & Refunds
**Return & Refund Policy**
We want you to be completely satisfied with your purchase.
**Returns:** - 7-day return window for damaged/defective products - Product must be in original packaging - Contact us with photos of damage
**Refunds:** - Refunds processed within 5-7 business days - Original payment method refund
**Non-Returnable Items:** - Opened/used products (quality issues only) - Products past expiry date
**Process:** 1. Contact us with order number and photos 2. We'll arrange pickup or provide instructions 3. Refund processed upon quality check